FAQ
FAQs | CFB Jersey Guide – NCAA Football Jersey Questions Answered
Q1: Are these jerseys officially licensed by the NCAA or universities?
A: No, we are not an official licensee of the NCAA, any conference, or individual universities. We are an independent retailer specializing in high-quality replica and inspired NCAA football jerseys and fan apparel. Our products are designed to celebrate team spirit and are crafted to reflect team colors and iconic styles without using protected trademarks.
Q2: How is sizing for your jerseys? Do they run true to size?
A: Our jerseys generally follow standard U.S. sportswear sizing. For the best fit, we recommend checking our detailed size chart on each product page, which includes measurements in inches. If you prefer a relaxed fit for layering, consider sizing up.
Q3: Where do you ship from, and how long does delivery take?
A: We ship from fulfillment centers within the United States. Most domestic orders arrive within 5–8 business days. International shipping times vary by destination, typically ranging from 7–14 business days. You will receive a tracking link once your order ships.
Q4: What is your return or exchange policy?
A: We offer a 30-day return window for unworn, unwashed items with original tags attached. Exchanges are subject to availability. Please visit our Returns & Exchanges page for full instructions and to initiate a request.
Q5: Can I customize a jersey with a specific name and number?
A: Yes! We offer custom jersey options for most teams. During checkout, you can select the “Customize” option and enter your desired name and number. Please allow slightly longer processing time for custom orders.
Q6: What payment methods do you accept?
A: We accept all major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.
Q7: Do you offer discounts for bulk or team orders?
A: Absolutely. For group orders (typically 10+ jerseys), please contact us at [email protected] for special pricing and assistance.
Q8: How do I care for my jersey to keep it looking new?
A: We recommend washing inside out in cold water, using mild detergent, and air drying. Avoid bleach and high-heat drying to preserve colors and prints.
Q9: What if my preferred team or player jersey is out of stock?
A: Our inventory updates frequently. You can sign up for restock notifications on the product page, or contact us to inquire about upcoming availability.
Q10: Is my personal and payment information secure on your site?
A: Yes. We use SSL encryption and trusted payment gateways to ensure all transactions are secure. We do not store your full payment details after the order is processed.
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